SHIPPING

ADULT SIGNATURE REQUIRED FOR DELIVERY (21+).

PO BOXES, MILITARY BASES, POSTAL/SHIPPING LOCATIONS SUCH AS FEDEX/UPS/WALGREENS ETC. ARE NOT VALID FOR SHIPMENTS.

SEE CANCELLATION AND REFUND POLICY FOR MORE INFORMATION.

SHIPPING INFORMATION:

  • Orders typically arrive within 3-15 business days depending on how far the order is traveling. Business days exclude weekends and national holidays.

  • Tracking information is provided via email once the order has been packaged.

  • Orders placed during peak holiday season, on presale, or if the item is on backorder will see extended processing and shipping times.

  • We leverage a network of various local carriers, which may result in tracking inconsistencies. Tracking scans may not update until the final carrier in your state receives the shipment at their delivery depot.

  • Carriers typically deliver Monday-Friday 8am-9pm (weekend only deliveries are not available)
    • We recommend shipping to an unsecured residence where someone (21+) is available throughout the day. Security gates can inhibit delivery and are counted as attempts.
  • Customers are responsible to track and plan for product arrival. (adult signature required)

  • If returned due to address issues (invalid or incorrect), security gates, or unsuccessful delivery attempts where an adult 21+ signature is required, there is a $40 fee to have the order reshipped. We do not offer refunds on returned orders.