SHIPPING
ADULT SIGNATURE REQUIRED FOR DELIVERY (21+).
PO BOXES, MILITARY BASES, POSTAL/SHIPPING LOCATIONS SUCH AS FEDEX/UPS/WALGREENS ETC. ARE NOT VALID FOR SHIPMENTS.
SEE CANCELLATION AND REFUND POLICY FOR MORE INFORMATION.
SHIPPING INFORMATION:
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Orders typically arrive within 3-15 business days depending on how far the order is traveling. Business days exclude weekends and national holidays.
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Tracking information is provided via email once the order has been packaged.
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Orders placed during peak holiday season, on presale, or if the item is on backorder will see extended processing and shipping times.
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We leverage a network of various local carriers, which may result in tracking inconsistencies. Tracking scans may not update until the final carrier in your state receives the shipment at their delivery depot.
- Carriers typically deliver Monday-Friday 8am-9pm (weekend only deliveries are not available).
- We recommend shipping to an unsecured residence where someone (21+) is available throughout the day. Security gates can inhibit delivery and are counted as attempts.
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Customers are responsible to track and plan for product arrival. (adult signature required)
- If returned due to address issues (invalid or incorrect), security gates, or unsuccessful delivery attempts where an adult 21+ signature is required, there is a $40 fee to have the order reshipped. We do not offer refunds on returned orders.